Get help, track tickets, and find answers
Use the /trade command in any bot channel on our Discord server. Here's a step-by-step guide:
Common reasons trades fail. Check each of these before submitting a ticket:
We currently support six games, each with dedicated bots running 24/7:
Check the bot status page for live availability of each game's bots.
/trade Charizard Shiny: Yes. You can also use the web-based Creator Studio to customize your Pokemon visually and send it directly to the bot. Almost all Pokemon can be made shiny, with a few event-locked exceptions.
/trade Garchomp Egg: Yes.
Code: parameter: /trade Pikachu Code: 1234 5678. Note: custom codes are less secure since others could guess them.